Our goal is to offer you the best shipping options, no matter where you live. Every day we strive to provide the very highest levels of responsiveness to you at all times.
As a result, SummerHaus currently only ships to the United States, Australia, France, the Netherlands, Spain and the United Kingdom. We are looking forward to servicing customers from other countries and regions but are currently limited in our scope in order to maintain our high service standards.
Shipping Costs are broken down as follows:
- United States
- FREE Standard Shipping on all orders, no minimum
- Australia, France, Netherlands, Spain, United Kingdom
- Standard Shipping - $5.00 on all orders, no minimum
The timeframe for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality-check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours of the order being placed. From here on, the manufacturer processes the orders, which takes an additional 2–4 days. Total processing time can take from 24h up to 5 business days.
- Shipping time: This refers to the time it takes for items to be shipped from the warehouse to you. Usually, orders are shipped via e-packet (as USPS product) and take between 7 and 20 days to arrive at their destination. However, depending on the country of delivery and their respective customs procedures, international delivery can take 15 to 30 business days in total.
- As a rule of thumb you can expect the following Shipping times for your country:
- Australia: 15 to 20 days
- France, Netherlands, Spain: 10 to 15 days
- United Kingdom: 20 to 30 days
- United States: 15 to 30 days
- While 30-day delivery times tend to be exceptional, we want to be as transparent as possible in order to manage our customers' expectations.